Privacy policy.

Who we are

TOKENFEST Dubai is the event brand responsible for this website and its contact form. For questions about this policy or your information, email contact@tokenfest.ae or use our contact page.

Last updated: 15 October 2026.

Information we collect

If you submit the contact form, we collect your name, email address, enquiry type, message and, if supplied, company name and Telegram username. If you contact us directly by email, we receive the information in your message. Our hosting provider may also process technical information such as your IP address, browser details and access time to deliver and protect the website.

If you buy a ticket through Luma, the event team may receive registration details needed to manage your booking and check-in, such as your name, email address, ticket type and registration status. Payment-card details are collected by the checkout provider, not by this website. Please do not include payment-card details in an enquiry.

How we use information

We use enquiry details to respond, discuss exhibiting or partnerships when requested, manage related correspondence, and protect the site from misuse. We use ticket registration details made available to the event team to manage attendance, communicate about the event and check in guests. We do not use a contact enquiry to enrol you in a marketing mailing list automatically.

Disclosure and service providers

The site is intended to be hosted by Vercel. When you submit the form, its contents are sent to a Vercel function, which passes the enquiry to Resend for email delivery to the TOKENFEST Dubai mailbox. These providers process information needed to host the site and deliver email; the enquiry is not posted publicly.

Ticket buttons lead to Luma, which handles registration and checkout under its own privacy practices and shares relevant attendee details with the event team. We may also disclose information when required by law or when needed to protect our rights. We do not sell contact form information. These services may process data in countries other than yours.

Security and retention

The deployed form is intended to transmit data over HTTPS, and its email API key is kept in server-side configuration rather than in the webpage. We keep enquiry correspondence for as long as reasonably needed to answer and manage the enquiry, maintain appropriate business records, or meet legal obligations. No online transmission or storage method can be guaranteed completely secure.

Your choices and requests

You can ask us to access, correct or delete information you have submitted, or object to a particular use, by emailing contact@tokenfest.ae. We will consider your request under applicable law and may need to verify your identity before acting on it. You can also contact us to ask how long a particular enquiry will be retained.

Cookies and external fonts

The current website does not use optional analytics or advertising cookies. It loads fonts from Google Fonts, which may receive technical request data when your browser fetches those files. Your browser settings can control cookies and other locally stored data.

Updates and contact

We may revise this policy if our website, event services or data practices change. The updated date will appear here. Questions can be sent to contact@tokenfest.ae. You can also read our terms of service.